Shipping & Delivery

To make it super easy & convenient for pet parents like you to feed nutritious fresh meals to your pet we offer home delivery & pickup options, as well as through select pet stores & independent retailers in BC. 

What to expect

Our pet meals are handcrafted in small batches, meaning that we regularly make fresh batches to send out. Orders are then processed & delivered within 5-7 business days from when the order is placed. 

Home Delivery

Orders within Metro Vancouver are sent out by vehicle delivery to minimize packaging and insulation materials. You will receive a notification when your order is out for delivery. 

Orders elsewhere in BC & the rest of Canada are shipped with Purolator (processed every Tuesday) for either next day delivery or 2-day shipping. Orders are insulated and packed with dry ice to ensure they stay frozen and fresh. Once your order has been processed for shipping, you will receive an email with tracking information. 

If you and your pup live in Metro Vancouver, you’re in luck! Free pickups are available from our kitchen in Strathcona. Located at 1370 East Georgia Street, Vancouver. Like with delivery orders, you will receive a notification to book a pickup slot when your order is ready.  

Delivery Fees  

Metro Vancouver & BC
Free shipping on orders of $120 or more
For orders less than $120, delivery fee is calculated at checkout

Rest of Canada
Overnight or 2 day frozen shipping available.
Delivery fee varies by province & are calculated at checkout

Handling & Storage

All Kafka's Organic pet meals are made fresh in our Strathcona kitchen in Vancouver, and frozen to avoid use of preservatives or additives. Consult our FAQ page for more on handling. Happy mealtimes!